Privacy Notice

This Privacy Notice explains how VBL Plc. collects, uses and retains personal information submitted through its website and in connection with the VBL Shareholder Loyalty Programme.

1. Who We Are

This website is operated by VBL Plc.

Our website address is: https://vbl.com.mt/

2. What Personal Data We Collect and Why We Collect It

Comments

When visitors leave comments on the website, we collect the information shown in the comments form, together with the visitor’s IP address and browser user-agent string, to assist with spam detection.

An anonymised string created from your email address, also known as a hash, may be provided to the Gravatar service to determine whether you use that service. Following approval of your comment, your profile picture may be visible to the public in connection with your comment.

Media

When uploading images to the website, you should avoid uploading images containing embedded location data, including EXIF GPS data. Visitors to the website may be able to download and extract location data from images published on the website.

Contact Forms

When you submit a contact form through the website, we collect the information provided through that form for the purpose of receiving, reviewing and responding to your enquiry or request.

VBL Shareholder Loyalty Program

When applying for the VBL Shareholder Loyalty Programme, we collect the information submitted through the application form, including:

  • your full name;
  • your email address;
  • your mobile number; and
  • the document or image submitted as evidence that you have purchased or hold shares in VBL Plc.

This information is collected and retained for the purpose of:

  • verifying your eligibility for the VBL Shareholder Loyalty Programme;
  • processing and administering your application;
  • issuing and administering the VBL Shareholder Card;
  • maintaining records of registered Cardholders;
  • communicating with you in connection with the Programme; and
  • providing relevant Programme updates, benefits and participating-partner information, where applicable.

Documents submitted as proof of share purchase or shareholding should contain only the information reasonably necessary to verify eligibility. Applicants may obscure unrelated balances, account numbers, transactions or other information that is not required for verification.

The information provided will be safely retained and used for purposes connected with the administration of the VBL Shareholder Loyalty Programme.

3. Cookies

When you leave a comment on the website, you may choose to save your name, email address and website in cookies. These cookies are provided for your convenience so that you do not need to enter your details again when leaving another comment. These cookies will remain for one year.

When you visit the login page, a temporary cookie may be set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When an authorised user logs in, cookies may also be used to save login information and screen-display preferences. Login cookies generally remain for two days, while screen-option cookies remain for one year. Selecting “Remember Me” may extend the login period to two weeks. Login cookies are removed when the user logs out.

When an authorised user edits or publishes an article, an additional cookie may be saved in the browser. This cookie contains no personal data and indicates the identification number of the article edited. It expires after one day.

4. Embedded Content from Other Websites

Articles and pages on this website may contain embedded content, including videos, images, maps, articles or other material.

Embedded content from another website behaves in the same manner as though the visitor had visited that other website directly.

Those websites may collect information about you, use cookies, include additional third-party tracking and monitor your interaction with the embedded content, particularly where you have an account with and are logged into the relevant third-party website.

5. Analytics

The website may collect general information concerning website visits and usage for analytical and website-improvement purposes.

6. Who We Share Your Data With

Information submitted through the website may be accessed by authorised persons within VBL Plc. and by service providers assisting VBL Plc. with the operation of the website or the administration of the VBL Shareholder Loyalty Programme.

Information will not be shared with participating partners except where reasonably necessary for the administration or verification of a Cardholder benefit.

VBL Plc. may also disclose information where required by law or by a competent authority.

7. How Long We Retain Your Data

When a visitor leaves a comment, the comment and its associated metadata may be retained indefinitely so that follow-up comments may be recognised and approved automatically.

For users who register on the website, where applicable, the personal information provided in their user profile may also be retained. Registered users may view, amend or delete their personal information, except for their username. Website administrators may also view and amend that information.

Information submitted in connection with the VBL Shareholder Loyalty Programme will be retained for as long as necessary to verify and administer the application and the Cardholder’s participation in the Programme, and thereafter where reasonably required for administrative, legal or record-keeping purposes.

8. What Rights You Have Over Your Data

You may request information regarding the personal data held about you and may request that inaccurate information be corrected.

You may also request the deletion of personal data held about you, subject to any information that VBL Plc. is required to retain for administrative, legal, regulatory or security purposes.

Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal will not affect processing that took place before consent was withdrawn.

Requests concerning personal data may be submitted to VBL Plc. using the contact details published on the website.

9. Where We Send Your Data

Visitor comments may be checked through an automated spam-detection service.

Information submitted in connection with the VBL Shareholder Loyalty Programme will be processed for the purposes described in this Privacy Notice.

10. Your Contact Information

Questions or requests concerning this Privacy Notice or the processing of personal data may be submitted to VBL Plc. through the contact details published on the website.

11. Additional Information

VBL Plc. may update this Privacy Notice from time to time to reflect changes to the website, the VBL Shareholder Loyalty Programme or the manner in which information is processed.

The updated Privacy Notice will be published on this page.